The duties and responsibilities of volunteers must be well defined, and all prospective volunteers should be instructed on the risks of zoonotic infection and the potential hazards of handling wildlife.
Each volunteer must be aware of the varying needs of the different species and be concious of the need to keep human contact to a minimum.
All volunteers must be made aware of all health and safety procedures applicable within the centre including fire, accidents, personal hygiene, personal protective equipment (including its proper use) and the relevance of safety notices.
No volunteer should be asked or permitted to handle any animal beyond their known capabilities and must be able to refer for help and instruction at any time.
Managers of Rehabilitation Units should consider public liability insurance cover and should seek advice on an appropriate disclaimer to be signed by volunteers.